
Concierge care is transforming the way healthcare is delivered, offering a more personalized and patient-centered experience. At Serenity Wellness and Family Practice, we’ve embraced this model to provide our patients with the highest level of care. Unlike traditional healthcare settings, where appointments can feel rushed and impersonal, our concierge care program limits the number of patients we see, allowing us to focus on building meaningful relationships and delivering comprehensive care tailored to each individual’s needs. With enhanced access to Michelle Tutt, APRN, extended appointment times, and a focus on preventive care, our concierge care plans are designed to support your health and wellness in a way that fits your lifestyle. Whether you’re seeking immediate attention for a health concern or looking for a provider who takes the time to understand your unique health goals, concierge care at Serenity Wellness and Family Practice offers a superior healthcare experience.
What is Concierge Care?
Concierge care, also known as boutique medicine or retainer-based medicine, is a healthcare model that offers patients enhanced access and personalized care through a membership fee. This model differs significantly from traditional healthcare, where patients typically see their primary care provider during scheduled appointments, often months apart, and might experience long wait times and shorter visit durations. In contrast, concierge care is designed to provide a more patient-centered experience, focusing on individualized attention, convenience, and a stronger provider-patient relationship.
In concierge care, patients pay an annual or monthly fee to be part of a smaller, more exclusive patient panel. This allows the healthcare provider to spend more time with each patient, offering extended appointments, immediate access to care, and a comprehensive approach to health and wellness. The concierge model enables healthcare providers to practice preventive medicine more effectively, focusing on long-term health goals and maintaining a proactive stance in managing their patients’ well-being.
What to Expect from Concierge Medicine at Serenity Wellness and Family Practice
At Serenity Wellness and Family Practice, we’ve embraced the concierge care model to offer our patients a level of personalized care that is increasingly rare in today’s fast-paced healthcare environment. Our decision to limit our practice size means that we can dedicate more time and resources to each patient, ensuring that your healthcare experience is not just about addressing immediate concerns but about fostering a long-term partnership in your health journey.
By limiting our membership to around 300 patients per provider annually, we create an environment where patients can enjoy a deeper, more meaningful relationship with their provider. This limited patient load allows us to offer same-day or next-day appointments, ensuring that when you need us, we are available. Our patients do not experience long wait times, and appointments are never rushed. Instead, you’ll have the time needed to thoroughly discuss your health concerns, explore treatment options, and develop a personalized care plan.
We believe that every patient deserves to feel heard and understood, and our concierge care model at Serenity Wellness and Family Practice is designed to provide exactly that. Whether you’re dealing with chronic conditions, seeking preventive care, or simply looking for a healthcare provider who takes the time to listen, our concierge care program is tailored to meet your unique needs.
Benefits of Concierge Care
The concierge care model offers numerous benefits that enhance the overall patient experience and quality of care. At Serenity Wellness and Family Practice, we have structured our concierge care services to maximize these benefits, ensuring our patients receive the highest level of care and attention.
Enhanced Access
One of the most significant advantages of concierge care is enhanced access to your healthcare provider. At Serenity Wellness and Family Practice, our patients enjoy 24/7 access to their provider, meaning that whether you have a pressing medical concern in the middle of the night or need advice on a health issue during the weekend, you can reach out to us. This level of access allows for same-day or next-day appointments, ensuring timely responses to your healthcare needs.
Extended Appointment Times
Traditional medical appointments often feel rushed, leaving little time to fully address all your concerns. With concierge care, we offer extended appointment times, allowing for more in-depth discussions about your health. This unhurried approach gives you the opportunity to ask questions, explore treatment options, and engage in meaningful dialogue with your provider. At Serenity Wellness and Family Practice, Michelle Tutt, APRN, ensures that each patient receives the time and attention they deserve during every visit.
Personalized Care
Our decision to maintain a smaller patient load is central to our commitment to personalized care. By limiting the number of patients in our concierge care program, we can offer healthcare that is tailored to each individual’s unique needs. This personalized approach means that your care is not just about treating symptoms but about understanding your overall health, lifestyle, and long-term goals.
Preventive Care Focus
Preventive medicine is a cornerstone of our concierge care model. With more time and attention available for each patient, we can focus on promoting wellness and preventing illness before it starts. At Serenity Wellness and Family Practice, we work closely with our patients to create customized health plans that prioritize preventive care. Whether it’s regular screenings, lifestyle counseling, or managing risk factors, our goal is to help you maintain optimal health and prevent future health issues.
Comprehensive Services
Concierge care at Serenity Wellness and Family Practice goes beyond traditional primary care. Our membership offers access to a broader range of services, including wellness programs, hormone replacement therapy, medical weight loss, IV hydration, and more. This comprehensive approach ensures that all aspects of your health are addressed, and you receive the support you need to achieve your health and wellness goals.
Prompt Responses
In the concierge care model, patients can expect quicker responses to their inquiries. Whether you’re reaching out by phone, email, or text, your concerns are addressed promptly, leading to a more immediate resolution of any issues. This responsiveness is a key component of the patient-centered care we provide at Serenity Wellness and Family Practice, ensuring that you feel supported and connected to your provider.
Care Coordination
Managing your healthcare often involves coordinating various aspects of care, from specialist referrals to chronic condition management. With concierge care, this process is streamlined, as your provider takes an active role in coordinating your care. At Serenity Wellness and Family Practice, we assist with scheduling specialty care visits, managing treatment plans, and ensuring that all aspects of your healthcare are seamlessly integrated.
Reduced Wait Times
Long wait times are a common frustration in traditional healthcare settings. With concierge care, this is minimized or even eliminated. At Serenity Wellness and Family Practice, our patients experience minimal to no wait times, allowing for a stress-free visit and more time spent with your provider.
Provider-Patient Relationship
The foundation of effective healthcare is a strong provider-patient relationship. With fewer patients to care for, Michelle Tutt, APRN, can establish deeper, more meaningful relationships with each patient. This relationship fosters better communication, trust, and understanding, ultimately leading to better health outcomes.
Convenience and Flexibility
Our concierge care model offers unparalleled convenience and flexibility. Whether it’s scheduling appointments at times that work best for you or having the ability to communicate with your provider from the comfort of your home, concierge care makes healthcare more accessible and adaptable to your lifestyle.
Additional Benefits of Concierge Care at Serenity Wellness and Family Practice
In addition to the general benefits of concierge care, patients at Serenity Wellness and Family Practice receive specific advantages as part of our membership program. These include:
- Office appointments within 48 hours (excluding weekends and holidays)
- Provider availability 24/7 by appointment, email, text, or phone
- Assistance with scheduling any specialty care visits or outside testing that may be required
- Responsibility for fees associated with medical care ordered or provided outside of the provider’s office visit, such as labs, x-rays, or testing
We also offer custom memberships based on men’s or women’s wellness. These custom memberships include services like hormone replacement therapy (HRT), testosterone therapy, medical weight loss, IV hydration, and more. Our team is happy to discuss how we can tailor these services to meet your specific health needs.
What Do Concierge Care Plans Include?
At Serenity Wellness and Family Practice, our annual concierge care membership plans are designed to offer flexibility and value. We offer several membership options to suit different needs:
Single Member Plan
This plan includes one comprehensive exam and lab work, along with up to 10 office or tele-health acute/wellness visits annually. It’s ideal for individuals who want to ensure they have regular, easy access to their healthcare provider throughout the year.
Single Member + Significant Other Plan
For couples, this plan provides one comprehensive exam and lab work for each adult over 21, along with up to 10 office or tele-health acute/wellness visits annually per person. This plan supports both partners in maintaining their health and wellness together.
Family Membership Plan
Designed for families, this plan covers up to 4 family members (2 adults and 2 children aged 13-21 living in the same household). It includes one comprehensive exam and lab work for each adult and up to 10 office or tele-health acute/wellness visits annually for the adults, and 5 visits each for children under 21, including one sports physical annually. This plan ensures that your entire family has access to quality healthcare tailored to their needs.
Why You Should Choose Concierge Care with Serenity Wellness and Family Practice
Concierge care at Serenity Wellness and Family Practice is about more than just convenience; it’s about a commitment to providing personalized, comprehensive, and attentive healthcare. We focus on delivering the highest quality care, fostering strong provider-patient relationships, and supporting our patients in achieving their health and wellness goals. Whether you’re seeking more accessible care, longer appointment times, or a healthcare provider who truly understands your needs, our concierge care program offers a solution that’s tailored to you.
How to Get Started with Your Concierge Care Plan
If you’re ready to experience the benefits of concierge care at Serenity Wellness and Family Practice, the first step is scheduling a consultation with Michelle Tutt, APRN. During this consultation, we’ll discuss your healthcare needs, explain our services in detail, and help you choose the membership plan that’s right for you.
To get started, give our clinic a call at (386) 873-4560 or schedule your consultation online at Serenity Wellness and Family Practice. We look forward to partnering with you on your journey to better health. concierge doctors near me primary care near me